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[Henry]

Of the top 10 industries that received the most consumer complaints last year, three were auto-related.


Tips on buying a used car
New-car dealers, used-car dealers, and auto service and repair shops registered almost 54,000 complaints in North America, according to the Better Business Bureau. They were Nos. 4, 7 and 10, respectively, among the most complaint-ridden industries of 2009. It's enough to make anyone blanch at the thought of buying a car.

"Difficult times lead to creativity," says Bill Gerhard, AAA's director of financial services. "People come up with sensational hooks to try and get you to the dealerships, and once they lure you in, the goal is to sell you something and generate as much profit for the dealership as they can."

Pay attention to the little things
There are roughly 10,000 new- and used-car dealers in North America accredited by the Better Business Bureau and an additional 15,000 that provide repair and service.

Though the total number of consumer complaints in North America was up 10% last year -- cellular phone companies, television stations and banks topped the list -- complaints at new-car dealerships declined 2.4%. More than 84% of those complaints at the dealerships were resolved, according to BBB data.

More detail at this link: http://articles.moneycentral.msn.com/Sa ... ?GT1=33017

[jeffcm]

I heard there are may dirty tricks to upsell used cars which have mechanical problems.
That's why you need to do a lot of research and check up before making the decision.

[Dude111]

I thought only the car dealers IN THE USA tried to trick people and end up ripping them off !

[JCMunoz]

You should never trust what a used car dealer says - they are sharks! Just get a carmax report, get the car checked out by your mechanic and only buy a car with all the service records and you will be ok regardless of where you buy. Good luck!