Canadian Webhosting Forums

[Howard Kaplan]

I'm having two different problems using the Code Editor of the CPanel File Manager.

I experienced the first problem within Firefox 2.0.0.14, my preferred browser: Sometimes, but not always, when I open a .php File by right-clicking and selecting Code Edit, the editing window occupies only three source code lines in the middle of the window, and large areas above and below that are blank. This problem is discussed in another forum, the web address of which I am not allowed to post here because I haven't yet posted 10 messages to this forum, but the suggested workaround (Ctrl-F) doesn't work.

I experienced the second problem when I tried switching to Windows Explorer 6 to get around the previous problem: the code editor sometimes hangs completely, displaying an hourglass cursor, and I need to terminate the browser and restart it.

Does anyone else have suggestions for coping with these problems?

[scott]

Hello Howard,

There are two different unique issues related to this.

1) The html editor or code editor does not work in symlinked directories. This has been resolved in 11.19.3, 11.18.3 (EDGE,CURRENT) versions of cpanel.

2) rvskin does not support the new html editor yet. It may require to change the cpanel skin.

Please open a ticket to support@canadianwebhosting.com with your account details. We will check your issue from there.

[Howard Kaplan]

I've now discovered another workaround, which I'm posting here in case anyone else runs into the same problem with Firefox. When the three-line editor shows up, I simply ask Firefox to refresh the page, and the new display has a proper, full-page editor. I don't know if this indicates a problem with page caching or some other problem, but at least it's a very easy fix to execute. I'll post again if the problem recurs.