Canadian Webhosting Forums

[rdms]

Sorry if this post shows up twice ...

Having trouble installing Web Disk on my Vista64 machine. Because it's Vista, there are hoops you need to jump thru. The instructions are:

Manual connection instructions
1. From the desktop, click on Start and then Computer.
2. Then, click on Map Network Drive.
3. From that screen, click Connect to a Web site that you can use to store your documents and pictures, and then click Next.
4. Click Choose a custom network location, and then click Next.
5. Enter the following in the Internet or network address field:
(I'd write it down here but forums won't let me put in address)
6. Enter your WebDisk username and password when prompted.

Well, when I get to step #5, I get an error message saying
The folder you entered does not appear to be valid. Please choose another.

I've opened the firewall to allow port 2077. I've downloaded the Windows patch that was suggested. Web Disk works on my other machine which is Win XP. Can anyone help me?

[scott]

Hello,

The following are the connections steps:

WINDOWS XP:

* Create a Web Disk Shortcut on your Desktop:
1. Login to cpanel interface, access webdisk and save it to your Desktop
2. Double-click on " domainname.com Secure WebDisk.vbs" to launch your Web Disk.
* Internet Explorer Users:
1. Click here to open https://domainname.com:2078
2. Click on the "Start" menu and go to "My Network Places"
3. Click on the icon for domainname.com

WINDOWS VISTA:


Manual connection instructions
1. From the desktop, click on Start and then Computer.
2. Then, click on Map Network Drive.
3. From that screen, click Connect to a Web site that you can use to store your documents and pictures, and then click Next.
4. Click Choose a custom network location, and then click Next.
5. Enter the following in the Internet or network address field: http://domainname:2077

6. Enter your WebDisk username and password when prompted.

We are not sure of the error you received. Please open a ticket to support@canadianwebhosting.com with your account details. We will check the issue from there.

[rdms]

Well support was unable to answer this one so I'm throwing it out to the rest of the community. Surely, someone out there has gotten Web Disk to work on a Vista machine, no?