by elrin » Sun Aug 06, 2006 11:08 am
I too had the same problem with my website and mailserver. I can access it now again after doing the ipconfig release /renew.
However, not a lot of visitors to my site will know that they have to do this little renew trick... So it is a solution to me (who know about the forums etc.), but not a solution for any visitors to my site.
Is this going to fix itself over time as the correct DNS _eventually_ propagates itself out? How long will this take?
How long can I expect people to not being able to access the website and/or read their E-mail?
I also found a bit of a flaw in CWH's support system workflow:
If not already registered on the forums or at the support site, and a problem like this prevents some-one from being able to read their E-mail, there is no way to post about the problem or even get a support ticket! Well, except via some temporary hotmail address or so, but that still leaves you relatively high and dry. Leaves you with using the telephone, but this kind of problem seems to _allways_ happen on Sundays or after hours...
So those of you lurking without being registered, do so before you hit a snag!