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Email delivered, but Outlook XP is throwing an error

 
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shkspr



Joined: 19 Nov 2006
Posts: 2

PostPosted: Sun Nov 19, 2006 7:12 pm    Post subject: Email delivered, but Outlook XP is throwing an error Reply with quote

Hi - I've just transfered my domain over to you, and while I am able to send and receive emails to and from my domain - my Outlook XP client is producing an error "mail.hozho.ca" - Sending and Receiving reported error (0X800CCC0D) ' Unable to find the e-mail server. Please verify the server infromation in your account properties". I followed the Flash demo on your site for configuring the account. Any ideas? Thanks.
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kevin
CWH Staff


Joined: 13 Dec 2004
Posts: 209
Location: Vancouver, BC

PostPosted: Mon Nov 20, 2006 11:34 am    Post subject: Reply with quote

Hi,

The dns servers were still pointed at your old hosting provider (baremetal).

I have made the dns changes. Give it 24 hours for it to refresh to our servers.
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shkspr



Joined: 19 Nov 2006
Posts: 2

PostPosted: Mon Nov 20, 2006 12:37 pm    Post subject: Reply with quote

Great - thanks, Kevin. That should do the trick.
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