regarding hosting and the domain name

For customers who just signed up

regarding hosting and the domain name

Postby syang87 » Mon Feb 11, 2008 4:07 am

I just purchased a service plan and I noticed that I can only login into cpanel and ftp through the ip provided. When I tried the domain name, it just wouldn't connect.
Is it because I bought the domain name at another site and didn't transfer it to here? thanks! It would be awesome if someone could explain what is happening.
Posts: 1
Joined: Mon Feb 11, 2008 4:03 am

Postby tony » Mon Feb 11, 2008 4:49 pm


In your getting started email, there are 2 DNS host names:

DNS1: ns***
DNS2: ns***

Provide these to your domain name registrar to have your domain name pointed to us. Once done, it may take upto 24 hours for it to resolve.

Hope this helps.
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Joined: Wed Jan 26, 2005 11:38 am
Location: Vancouver, BC

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