by kpm » Thu May 11, 2006 2:17 pm
24 hours is fine, as long as you advertise that. 24/7 means a customer can get support right away, not in 24 hours. I probably would have went with a different host had I known 24/7 at CWH means, well, sometimes within 24 hours, and no support on weekends.
email response for my last requests, which I also posted on the forum regarding the user name of the apache web server processs (which was contradicotory to the email response btw) was on May 10, 2006 3:18 PM to message sent on May 9, 2006 9:08 PM
"Hello,
it's a "nobody"
Let me know if you have any further questions.
Thanks,
Alex"