CA Cloud Value Hosting Questions

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CA Cloud Value Hosting Questions

Postby chriswh86 » Wed Feb 01, 2012 11:20 pm

Im just woundering a few things on the CA Could Value Hosting.

1. How many mySQL databases are aloud
2. How many subdomains are aloud
3. How many email Alias are aloud

p.s. I cannot seem to connect to the PHP live support help desk. Ive tried in both sales and support with no luck. I can fill in the form, and click chat, it connects to the chat window with no one replying to me. It stays open for 2minutes and then goes to another forum to send an email.

Is it something i am doing or an issue with help desk. Thanks

Chris,
chriswh86
 
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Re: CA Cloud Value Hosting Questions

Postby Ferdi » Thu Feb 02, 2012 12:26 am

Hi Chris,

Our Cloud Value Plan offers unlimited mySQL databases, unlimited subdomains, and unlimited email aliases.

As to our Live Chat Support, I guess there were some updates that time that's why it was not available and we do apologize for the inconvenience.

You may also contact our Sales team at 1-888-821-7888 for assistance and they are open from 6am-6pm PST.

We also have a 24/7 Tech Support team which is reachable at 1-877-871-7888.

If you have further concerns, please let us know.


Ferdi | Customer Support
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Re: CA Cloud Value Hosting Questions

Postby chriswh86 » Thu Feb 02, 2012 12:29 am

Great,

Thanks for the speedy reply! Appreciated!


Chris,
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Joined: Wed Feb 01, 2012 11:15 pm

Re: CA Cloud Value Hosting Questions

Postby chriswh86 » Thu Feb 02, 2012 12:35 am

Thanks

Live support still doesnt seem to work for me.

For the up to 6months hosting from a previous host. Is that something i should get together before i get a CWF hosting account or can that be done a week or so after ive made a CWF hosting account?
chriswh86
 
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Re: CA Cloud Value Hosting Questions

Postby Ferdi » Mon Feb 06, 2012 2:00 pm

Hi Chris,

What's the error message that you are getting?

I've tried it from my end and it actually works just fine.

Please send us the screenshot of the error that you are getting so that our back-end team can check on it.

support@canadianwebhosting.com
Ferdi
 
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Re: CA Cloud Value Hosting Questions

Postby william smith6161 » Tue Apr 24, 2012 10:35 pm

sounds good to me
william
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Re: CA Cloud Value Hosting Questions

Postby Ferdi » Fri May 04, 2012 9:46 am

Hi Chris,

I assume all is well now.

If you have further concerns, you may also give our Tech Support team a call at 1-877-871-7888 as we are open 24/7.


Ferdi
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Joined: Tue Jan 10, 2012 12:34 am


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