Canadian Webhosting Forums

[jdunlop]

Hi there!

I've been pleased with the service provided by Canadian Webhosting so far, but I have an issue:

My DNS hosting is provided by a different company, with whom I've been for many years. Since the hosting plan for the site hosted with CW provides a static IP, altering the zone file appropriately for webserver access wasn't an issue, but the mailserver has been.

Where should mail.mydomain.ca be pointed?

Thanks in advance, knowledgeable community!

[luke]

Hello jdunlop,

If you want to use our mail servers, you have to update the MX entries at your remote DNS provider as pasted below:

domain.com. IN MX 0 mail.domain.com.
mail.domain.com. IN A IP address

Replace 'domain.com' with your actual domain name and the 'IP address' with the one assigned to your domain on our server.

If you have any issues, please open a support ticket to support@canadianwebhosting.com with the details, so that we can help you better.

Regards,
Luke
CWH