frequent downtime recently

General help with installation, scripts, etc....

frequent downtime recently

Postby jls » Tue Mar 13, 2007 7:33 pm

i've noticed downtime 3 or 4 times in the last few weeks and i'm wondering what the story is on this. i tried to sign up at the help desk so i could get a ticket but the confirmation email never arrives... in any email folder.. in any case, my site is down now, and i'm wondering what's going on. i've been with this hosting service for 4 years and have never seen it like this before. i picked it, to help support a canadian business. but damn... for the money it costs, and what we get, compared to others, jeez.. please keep my site up..

jon..webmaster http://westernshore.ca
jls
 
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Joined: Sat Aug 05, 2006 3:48 pm
Location: western shore, NS

Postby kevin » Wed Mar 21, 2007 12:39 am

There was a DoS (denial of service) attack on the network and an errant update to our spam firewall. Both have now been resolved.
kevin
CWH Staff
 
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Location: Vancouver, BC

Postby jls » Wed Mar 21, 2007 2:08 pm

glad u got it sorted :)
jls
 
Posts: 6
Joined: Sat Aug 05, 2006 3:48 pm
Location: western shore, NS


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