Canadian Webhosting Forums

by **rdms** » Wed Apr 23, 2008 8:25 am

I am a new user and have problems accessing ftp.

I've setup a new ftp account via cPanel with password & all. However, when I try to access via Firefox or WinSCP, I get authoriztion error 530.

What do I need to do to fix it? As a side note, when I created the ftp account it created the folder /home/public_html/newaccountname ... I thought it would be created in /home/public_ftp/newaccountname.

Thanks in advance

Rob

by **divya** » Fri Apr 25, 2008 9:46 pm

Hello Rob,

If you are trying to use secure FTP, please make sure that shell access is enabled for your domain. Please follow the following FAQ for enabling shell access:
http://helpdesk.canadianwebhosting.com/ ... id=2&id=64

Also the home directories of the new FTP accounts should be /home/user/public_html/newaccountname.

Regards,
Divya

by **flower** » Sun Dec 12, 2010 7:06 pm

It is a good information.........

Canadian Webhosting Forums

problems/questions accessing ftp

problems/questions accessing ftp

Re: problems/questions accessing ftp

Who is online