I posted a pre-sales question on Saturday June 7th at around 3pm EDT. I haven't seen it or a response pop up on the forum yet and it is now Monday June 9th, 6:20pm. I was wondering what kid of response time I can expect from CWH and is this the same kind of response time for Tech Support?
Thank you,
Francis.
Speed of response frpm CWH support for pre-sales question
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Speed of response frpm CWH support for pre-sales question
by designwallah » Mon Jun 09, 2008 3:22 pm
- designwallah
- Posts: 3
- Joined: Sat Jun 07, 2008 11:53 am
by kevin » Mon Jun 09, 2008 5:27 pm
Hi,
Our sales dept will try to answer the pre-sales questions in a timely manner. Can you pm me your email address and I'll search through our tickets. Sometimes the replies might be filtered.
For our technical support services, it's 24/7. You can call us anytime, email or live chat. Responses via email is within 1 hour.
Kevin
Our sales dept will try to answer the pre-sales questions in a timely manner. Can you pm me your email address and I'll search through our tickets. Sometimes the replies might be filtered.
For our technical support services, it's 24/7. You can call us anytime, email or live chat. Responses via email is within 1 hour.
Kevin
- kevin
- CWH Staff
- Posts: 245
- Joined: Mon Dec 13, 2004 12:48 pm
- Location: Vancouver, BC
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