Canadian Webhosting Forums

[ksexton]

Last week (Feb 12) I tried to transfer my domain name from Domain People to CWH.

I received an email receipt from CWH for the payment, but the domain still resolves to domainpeople. I was able to make the domain an add-on domain in my CWH account, and I can go through the motions of setting up a site and an email address, but they don't work.

Since I haven't yet received any kind of message from DomainPeople about the transfer, I suspect the problem is on their side. They've had trouble getting my contact email straight.

I guess I'd like to know, before I call them, what exactly is supposed to happen during this process? And if I have to re-initiate it, will I get charged again?

[scott]

Hello,

It will better to mail our Sales team(sales@canadianwebhosting.com) on the issue. They will provide you a better reply.

For these kind of queries, it always better to mail than using forum