Canadian Webhosting Forums

Hello

I created a new email for my client through cpanel and I tried to test it and I got an error sent back to me

This Message was undeliverable due to the following reason:

Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.

Recipient: <info@csrp.ca>
Reason: 5.1.1 User unknown: info@csrp.ca

Reporting-MTA: dns; tomts43.bellnexxia.net
Arrival-Date: Wed, 30 Jan 2008 06:49:46 -0500
Received-From-MTA: dns; toip5.srvr.bell.ca (209.226.175.88)

Final-Recipient: RFC822; <info@csrp.ca>
Action: failed
Status: 5.1.1
Remote-MTA: dns; csrp.ca (76.74.186.100)
Diagnostic-Code: smtp; 550 5.1.1 User unknown: info@csrp.ca

From: Gerry Wiebe <gerrywiebe@sympatico.ca>
Date: January 30, 2008 6:49:45 AM GMT-05:00
To: info@csrp.ca
Subject: test2


test2

Is there a delay from when I create the account?

Hello

The domain csrp.ca resolves to our server now. Can you check if you continue to have mail issue.?

For any further issue on this it will be good to send a support ticket with the details and we can help you from there.