Canadian Webhosting Forums

I am a new user and have problems accessing ftp.

I've setup a new ftp account via cPanel with password & all. However, when I try to access via Firefox or WinSCP, I get authoriztion error 530.

What do I need to do to fix it? As a side note, when I created the ftp account it created the folder /home/public_html/newaccountname ... I thought it would be created in /home/public_ftp/newaccountname.

Thanks in advance

Rob

Hello Rob,

If you are trying to use secure FTP, please make sure that shell access is enabled for your domain. Please follow the following FAQ for enabling shell access:
http://helpdesk.canadianwebhosting.com/ ... id=2&id=64

Also the home directories of the new FTP accounts should be /home/user/public_html/newaccountname.

Regards,
Divya

It is a good information.........