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Email delivered, but Outlook XP is throwing an error

PostPosted: Sun Nov 19, 2006 8:12 pm
by shkspr
Hi - I've just transfered my domain over to you, and while I am able to send and receive emails to and from my domain - my Outlook XP client is producing an error "mail.hozho.ca" - Sending and Receiving reported error (0X800CCC0D) ' Unable to find the e-mail server. Please verify the server infromation in your account properties". I followed the Flash demo on your site for configuring the account. Any ideas? Thanks.

PostPosted: Mon Nov 20, 2006 12:34 pm
by kevin
Hi,

The dns servers were still pointed at your old hosting provider (baremetal).

I have made the dns changes. Give it 24 hours for it to refresh to our servers.

PostPosted: Mon Nov 20, 2006 1:37 pm
by shkspr
Great - thanks, Kevin. That should do the trick.