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MX Entries

PostPosted: Wed Dec 26, 2012 4:30 pm
by jdunlop
Hi there!

I've been pleased with the service provided by Canadian Webhosting so far, but I have an issue:

My DNS hosting is provided by a different company, with whom I've been for many years. Since the hosting plan for the site hosted with CW provides a static IP, altering the zone file appropriately for webserver access wasn't an issue, but the mailserver has been.

Where should be pointed?

Thanks in advance, knowledgeable community!

Re: MX Entries

PostPosted: Thu Dec 27, 2012 4:53 pm
by luke
Hello jdunlop,

If you want to use our mail servers, you have to update the MX entries at your remote DNS provider as pasted below: IN MX 0 IN A IP address

Replace '' with your actual domain name and the 'IP address' with the one assigned to your domain on our server.

If you have any issues, please open a support ticket to with the details, so that we can help you better.