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local dns not configured?

PostPosted: Fri Nov 02, 2012 10:35 am
by chivers
we have a new VPS on which we are running our own dns, we've pointed the domain name at these, and that part seems to be working.

But I don't think requests are getting dealt with correctly by our dns, as the web site is not appearing, an empty page is returned in a browser. reports:
'NS records got from your nameservers listed at the parent NS are:
Oups! I could not get any nameservers from your nameservers (the ones listed at the parent server). Please verify that they are not lame nameservers and are configured properly. '

And :
WARNING: One or more of your nameservers did not return any of your NS records.

Can someone tell me, how to identify the problem please?

Many thanks.

Re: local dns not configured?

PostPosted: Wed Nov 14, 2012 1:51 pm
by luke
Hello chivers,

If I understand your issue correctly, you have a set of name servers like and set up for your VPS and you use these nameservers for all the domains in the server.

The things to be checked in this case are:

1) and should be registered with the registrars of, with the correct IP addresses in your VPS server
2) and should have proper DNS records in the server under the zone of

If these 2 steps are done properly, the domain will resolve without any issues. You can refer our tutorials at the following link as well, ... voice.html

If you still can't figure out the issue, please do open a support ticket to We will help you with it.

CWH Support