Canadian Webhosting Forums

Just wanted to know if anyone used inverseflow.com helpdesk
system for their support needs .They got a great product there .
Please let me know about their after sales support etc if
anyone used them here

I'm not familiar with that software.

In the past, we used the open source one:

http://www.bestpractical.com/rt/

But outgrew it and now using:

http://www.cerberusweb.com/