Canadian Webhosting Forums

[wiskycoo]

Hi There,

I have begun the build of my site but when I attempted to publish it in the sitebuilder program I get an error message stating it was unable to connect.

Is this something I can fix or do I need to contact support?

[wiskycoo]

... I'm starting to wonder if I have asked my question wrong, as neither the ticket nor this thread have had any response. Is it normal practice to take so long to get support? This is very concerning.

[kevin]

Hi,

What is your domain name and I'll search through our support center for your ticket and update you on the status.

[wiskycoo]

Thank you.

It's (I'll pm it to you)

[shivin]

I guess the issue is sorted out.
If not, please let us know by replying to the ticket which you had previously sent.